Research on Applying Block Chain Technology to Improve TPL Service Quality

Research on Supply Chain Coordination of TPL Supplier Participation

This paper used the Game Theory to research how to coordinate a kind of supply chain, which is made up of a dominant manufacturer, a TPL supplier and some retailers. It also discussed the node enterprises’ decision models in three situations: no coordination, partly coordination and all coordination based on symmetric information and proved system’s profit was optimal in the situation of all co...

Using Mobile Technology to Improve Healthcare Service Quality

Improving healthcare service quality for illness of treatment, illness prevention and patient service is difficult for most hospitals because the hospitals are lack adequate resources and labor. In order to provide better healthcare service quality for patients, mobile technology can be used to manage healthcare in a way that provides the optimal healthcare service for patients. Pursuing utiliz...

A Quality Function Deployment Based Approach in Service Quality Analysis to Improve Customer Satisfaction

In metropolitan development management, quality of public services is influential in every public sector to satisfaction of citizens on quality of services. Nowadays, satisfaction are with such important matters that should be considered in the planning, implementation, management and maintenance of many public services such as subway, transportation, traffics, parks, markets and so on. Th...

Applying Lean Principles to Improve Healthcare Quality and Safety Applying Lean Principles to Improve Healthcare Quality and Safety

Simulation Method to Improve Hospital Service Quality

This article presents the results of a simulation model designed to reduce patient waiting time in the emergency department of a hospital in the United Arab Emirates. The process-oriented simulation model shows how the resources in the hospital are inter-related. The model depicts the hospital operating system and its performance and management issues with regards to allocation of human and mat...